Stephen Denning on Business Agility

Stephen Denning is a former director of the World Bank, renowned speaker and author (his most recent book, The Age of Agile, has 4.5 stars on Amazon). As a keynote speaker at IIL’s Leadership & Innovation 2019 Online Conference, he gave a fascinating take on how to adopt an Agile Mindset through what he calls

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Customer Satisfaction is a Myth!

By J. LeRoy Ward,  PMP, PgMP, PfMP, CSM, CSPO   |   Executive Vice President – Enterprise Solutions, IIL The other day I was scrolling through my LinkedIn feed and saw that someone had posted a picture of one of those business/inspirational quotes, attributed to no one in particular, in an attempt to gain a lot of

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