By Luigi Morsa
Undoubtedly the chess game is fascinating because it implies deep thinking, strategy, and prediction ability. It is often seen analogous to a business strategy.
Stephen Denning is a former director of the World Bank, renowned speaker and author (his most recent book, The Age of Agile, has 4.5 stars on Amazon). As a keynote speaker at IIL’s Leadership & Innovation 2019 Online Conference, he gave a fascinating take on how to adopt an Agile Mindset through what he calls the “Three Laws of Business Agility.”
By J. LeRoy Ward
“A Satisfied customer is the best business strategy of all” – I thought about that for a second and thought, “Nope, that’s a terrible strategy”—one destined to leave a company eating the dust of its competitors.
by Sofia Zafeiri
It is now clear that aggressive sales not only won’t win customer loyalty but might end up even harming a brand as the aggression often comes out as desperate or irrelevant.
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