By Georgina Otubela
AI is rapidly transforming IT Service Management (ITSM), revolutionising traditional processes and setting a new standard for efficiency, agility, and user experience. As a service delivery expert with experience in the banking and financial sector, I have witnessed firsthand how AI- driven solutions.
Judith W. Umlas
So, I had this idea for bringing back the #ArtofGratefulLeadership podcast series. This was launched by Jim Trela PMP/MBA/MS-IST, a #GratefulLeadershipCertifiedInstructor I had trained, and he kept it alive and thriving for three amazing years.
With Guest Dr. Elissa Farrow, hosted by Dr. Leon Herszon
Tune in to the “Inside Stories” podcast with Dr. Leon Herszon as he engages with Dr. Elissa Farrow, a renowned futurist and strategic consultant.
By The PMO Squad
Every year, in November, the industry offers a moment to recognize the value project managers bring to organizations worldwide. International Project Management Day 2024 was no exception. This year, the celebration went beyond simply acknowledging the profession—it sparked conversations about the evolving challenges
By Jacqueline E Dennis
PgMP, PMP ABSTRACT Years ago, I heard it said that if any one of us is the same as another then one of us is unnecessary; I’ve never forgotten it. However, despite acknowledging our differences, there are three things that we all have in common: 1. We are emotional beings; 2.
By Georgina Otubela
As we step into an era where technological evolution continues at breakneck speed, the role of IT support is more essential now than ever before. However, with the emergence of AI and other innovative technologies we are seeing a dramatic shift in how digital services are delivered, secured, and optimised.
By Max Langosco assisted by Gus AI
It worked in the following way: 1) I loaded two files into its knowledge base. The first file is the description used with the developers to create all the features of the application.
By Amy Gershen
Team has responsibility for the design and development of all course content delivered to our learners as well as oversight of all content delivered by our strategic partners.
By Jorgelina Bross-Puglisi
In the dynamic world of project management, conflicts are inevitable, and effective conflict management is crucial to the success of any project. While it can sometimes lead to innovative solutions.
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