By Jurian Burgers
ITIL® has been the leading guidance for IT Service Management for the past three decades. Millions of practitioners worldwide have applied it in their daily jobs to deliver and support IT services for the improvement of business results. Last year, AXELOS launched ITIL4® . Why the change?
By Karim Radwan
If you often feel overwhelmed by the continuous flow of new tasks coming your way, pressured by time, or that your employer does not fully exploit your skills, be assured that you are not alone in this case.
By Jesse Fewell
We’ve been told that to achieve more innovation, more collaboration, or more agility, we need to adopt modern practices. Unfortunately, many of those practices seem fundamentally incompatible a team’s reality on the ground. If the experts say we have to use stable teams, product-based funding, but our current state won’t allow for it, what do we do?
By Frank P. Saladis
Here are a few suggestions that may assist in creating a virtual team community that is well connected, engaged, and productive…
By Sander Boeije
This article will take you through the key themes that will emerge at Agile & Scrum 2020. Let’s dive right in.
By Peter Chadwick
“Out of sight, out of mind.” This expression exists in many cultures. In some cases, the virtual distance makes us far from the mind.
By Ed Lively
Over the past 25 years, IIL has been providing clients with thousands of virtual training experiences and we’ve learned a lot in that time; delivering high quality virtual learning is not an easy task!
By Peter Chadwick
Over more than three decades working internationally as an engineer, project manager, trainer and coach, one of the major things that I have observed is the importance of the language barrier.
By Peter Chadwick
With the current Covid-19 crisis, remote has sky-rocketed, exposing many people to the need to quickly ramp-up to full proficiency.
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