Thought Leadership

How AI is transforming ITSM in 2024

By Georgina Otubela
AI is rapidly transforming IT Service Management (ITSM), revolutionising traditional processes and setting a new standard for efficiency, agility, and user experience. As a service delivery expert with experience in the banking and financial sector, I have witnessed firsthand how AI- driven solutions.

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The Rise of the AI-Powered PMO: Skills and Strategies for Thriving in an AI-Augmented Project Landscape
Thought Leadership

The Rise of the AI-Powered PMO: Skills and Strategies for Thriving in an AI-Augmented Project Landscape

By Ruchi Gupta, PMP®, PgMP®, PMI-ACP®, PMI-RMP®, SAFe, DASSM, SIP, Jira CBAP®
As organizations strive for efficiency, productivity, and innovation, project managers must adapt to this new reality. In this article, we will explore the rise of the AI-powered PMO and provide actionable strategies for project managers to thrive in an AI-augmented environment.

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