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Susan Croft

Consultant and Trainer, International Institute for Learning

Susan is a global sales, business development and leadership trainer with IIL. She is a qualified coach and has worked with hundreds of people going through life changes and challenging situations. She has earned her PMP accreditation and is an accredited PMI instructor and experienced virtual trainer.

She has written three books including, “Win New Business” (2012), which focuses on the sales process, and managing customer relationships.

Susan holds a BA Honors degree from University College London and a postgraduate diploma in executive coaching from Bristol Business School.

She is an Accredited Member of the Public Relations Society of America, a Fellow of the Royal Society of Arts and holds a diploma in Journalism from the UK’s National Council for the Training of Journalists.

Susan has dual US/UK nationality.

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