Shana Serrano

Shana Serrano is the International Affairs and Strategic Planners Function Community Manager (CP60). As the functional community manager, she is responsible for strategic workforce planning and career management support for approximately 1500 Army Civilians supporting the Army Security and Intelligence Enterprise. Dr. Serrano has been an Army Civilian Since 2012; her previous assignments have all been in the Strategic Plans Career Field. Originally from Chicago Illinois, Dr. Serrano spent 10 years on active duty as a Logistics Readiness Officer before transitioning to the Department of the Army Civilian workforce. She completed her undergraduate degree in Liberal Arts from Columbia College in Chicago, her Master of Science in Program Management from UMUC, and her Doctor of Business Administration through National University.