Lucy Hornsby
Lucy Hornsby leans into the future of work, positioning herself with a diverse portfolio career across the theme of Change and Transformation. She is a consultant, qualified coach, mentor, author as well as an experienced trainer and public speaker — providing guidance and skills for groups and individuals on subjects that include (but not limited to) change management, career development and personal &/ business transformation. Lucy’s passion and purpose in life is to help other people to reimagine their possibilities.
Connect with Lucy here: https://www.linkedin.com/in/lucyhornsby/
Authored Articles

The role of Leadership in IT Service Management
By Lucy Hornsby
All businesses, no matter their size or industry, rely on technology for their day-to-day operations. So, the significance of effective leadership within ITSM cannot be overlooked.

The Benefits of Power Skills for IT Leaders, and How to Build Yours!
By Lucy Hornsby
Historically, IT leaders were valued primarily for their technical knowledge and ability to solve complex technical issues or problems. As businesses and professions evolve, so has role capability.

Understanding The Basics and Benefits of Servant Leadership
By Lucy Hornsby
The ‘term’ servant leadership might catch you off guard, as for some, it wasn’t a leadership style commonly talked about in the workplace pre-pandemic.