Jurian Burgers
Jurian Burgers is a subject matter expert, trainer, and consultant in IT Service Management and Cloud Service Management, with over 25 years of international experience helping enterprises in their journey towards digital transformation in various organizations, sectors, and countries.
Authored Articles
ITIL®4 – A New Way of Thinking Holistically
September 4, 2020
By Jurian Burgers
ITIL® has been the leading guidance for IT Service Management for the past three decades. Millions of practitioners worldwide have applied it in their daily jobs to deliver and support IT services for the improvement of business results. Last year, AXELOS launched ITIL4® . Why the change?
