The Top 6 Business Applications for Boosting Productivity
by Rosemary Brown Small businesses form the life source of economies like that of the UK. This can be observed from the fact that despite the deteriorating economic conditions prevailing there, small businesses continue to fuel the economy’s recovery. This isn’t just true for the United Kingdom; in fact, this is a universal fact about small businesses. It’s probably because these small ventures best understand the significance of efficiency, in the pursuit of increasing their productivity and creating value in the most innovative of ways. In order to achieve, businesses make use of a variety of techniques, the most effective, and common among these is the use of business applications, which are featured on computers and on mobile devices, in order to increase productivity. One of the most recent researches by EE points out that almost 22% of small businesses provide business applications to their employees in order to facilitate their work. In is believed by almost 37% of small business employees that they could increase their productivity significantly, if they receive applications which were customized to the needs of their job. Listed below are some of the software and applications which can be used by businesses to boost their productivity: ProProfs Knowledge Base Software ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they\’re looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again. Rosemary Brown is a business and market researcher with over 20 years of experience. She has been extensively involved in exploring the impact of technological innovations on business organizations, enterprise culture and organizational processes. Currently, Rose is conducting a series of experiments to study the impact of web-based help desk tools like ProProfs Knowledge Base Software on customer retention & acquisition. Rose has a Masters Degree in Marketing Management and Strategy.