Lucy Grimwade
Lucy Grimwade is an Improvement & Leadership Consultant as well as an Accredited ICF Coach. She has worked in global businesses and multiple industries including Banking, Retail and Telco where she has led cross-functional & international teams as well as worked on multi-million £$€ and NDA projects. In 2023, Lucy moved into the freelance space – giving her time to work on co-authoring her first book as well as being involved in various thought leadership projects.
Connect with Lucy here: https://www.linkedin.com/in/lucygrimwade/
Authored Articles
Continual Improvement in IT Processes – The Key to Sustainable Success
By Lucy Grimwade
Continual improvement is the essential mindset and methodology that keeps IT processes agile, efficient, and aligned with organisational goals. Building a culture of continuous improvement enhances service delivery and empowers your teams to innovate and excel.
The role of Leadership in IT Service Management
By Lucy Grimwade
All businesses, no matter their size or industry, rely on technology for their day-to-day operations. So, the significance of effective leadership within ITSM cannot be overlooked.
The Benefits of Power Skills for IT Leaders, and How to Build Yours!
By Lucy Grimwade
Historically, IT leaders were valued primarily for their technical knowledge and ability to solve complex technical issues or problems. As businesses and professions evolve, so has role capability.
Understanding The Basics and Benefits of Servant Leadership
By Lucy Grimwade
The ‘term’ servant leadership might catch you off guard, as for some, it wasn’t a leadership style commonly talked about in the workplace pre-pandemic.
