By J. LeRoy Ward
“A Satisfied customer is the best business strategy of all” – I thought about that for a second and thought, “Nope, that’s a terrible strategy”—one destined to leave a company eating the dust of its competitors.
By J. LeRoy Ward
Odd title, I know. What does it really mean? Let me phrase it as a question: What’s it like to work with, or for, you? In other words, what’s the “experience” you provide to “users” when they engage with you?
By J. LeRoy Ward
Why do people earn the PMP Certification? PMI reports in its 10th Annual Salary Survey, that PMPs earn 23% more.
By J. LeRoy Ward
Projects have been around for thousands of years. Ever see a picture of the Pyramids of Giza? That’s a project. How about the Great Wall of China? Yup, another project. What about the International Space Station? You guessed it…another project.
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